Delivery

Delivery Information

How our frozen delivery works.

Delivery Information

Free delivery on every order

Every Prime Raw order is delivered free — whichever delivery option you choose.

Delivery options

  • Same-day delivery (free) — order before 12pm and your raw food arrives the same day.
  • Next-day delivery (free) — our standard service for orders placed after 12pm.

Who delivers?

All orders are sent frozen with DPD. You'll receive tracking details and a delivery time slot by email or text.

Where we deliver

We deliver to all UK mainland addresses. We're currently unable to deliver to Northern Ireland.

When your box arrives

  • Your 454g chubs arrive frozen in an insulated box.
  • Put them straight in the freezer.
  • Defrost portions in the fridge before serving, and always use proper hygiene when handling raw meat.

Questions?

Call us on 01274 800796 (Mon–Fri, 8:30am–4:30pm) or email sales@primeanimalfeeds.com.

How it works

Raw feeding, made easy

  1. 1

    Find the portion

    Use our feeding calculator to work out how much your dog needs each day.

  2. 2

    Pick your recipes

    Choose from complete 80/10/10 meals and complementary mixes — or subscribe and save 5%.

  3. 3

    Delivered frozen

    Free DPD delivery — same-day if you order before 12pm. Your chubs arrive frozen; pop them straight in the freezer.

  4. 4

    Thaw & serve

    Defrost a chub in the fridge, portion it out and watch them tuck in.